We currently ship to Belgium and across the European Union.

Shipping costs are calculated based on your delivery address and are clearly displayed before you complete your order.

If your country is not listed or if you have any questions, feel free to contact us at info@heloukids.be — we’re happy to help.

As soon as your order is shipped, you will receive a confirmation e-mail with tracking information.

Orders are carefully prepared and packed and shipped within 2 working days.

You have the legal right to withdraw from your purchase within 14 days, from the day you received the Products.

To start a return, simply send us an e-mail at info@heloukids.be within this 14-day period. We’ll guide you through the next steps.

After notifying us, please return the Products within 14 days.