Shipping policy

As soon as your order is shipped, you will receive a confirmation e-mail with tracking information.

Orders are carefully prepared and packed and shipped within 2 working days.

While we do our utmost to deliver your order as quickly as possible, delivery times may occasionally vary due to circumstances beyond our control.

We currently ship to Belgium and across the European Union.
Shipping costs are calculated based on your delivery address and are clearly displayed before you complete your order.

If your country is not listed or if you have any questions, feel free to contact us at info@heloukids.be — we’re happy to help.